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Percent of Qualified Lead Calls determined to be a Missed Call or Voicemail Qualified Lead call coming through a Blue...
February 21st, 2024 187 views 0 likes
Percent of Qualified Lead Calls determined to be a Missed Call or Voicemail Qualified Lead call coming through the Blue...
February 21st, 2024 202 views 0 likes
February 21st, 2024 188 views 0 likes
Percent of non-BC tracked Qualified Lead Calls determined to be a Missed Call or Voicemail Qualified Lead call coming through...
February 21st, 2024 191 views 0 likes
Percent of Calls - Missed Calls that were not answered by the client's CSR Overview: LCL Calls - Client...
Percent of Calls - Missed Calls that were not answered by the Lead Capture Live agents. Overview: LCL Calls...
February 21st, 2024 182 views 0 likes
Percent of Calls - Missed Calls that were not answered by the Lead Capture Live agent from a Blue Corona...
February 21st, 2024 207 views 0 likes
Percent of non-BC tracked Calls - Missed Calls that went unanswered by the Lead Capture Live agent. Overview: LCL...
February 21st, 2024 190 views 0 likes
Percent of Calls - Leads that went directly to the client's voicemail and determined to be a possible Calls -...
Percent of Calls - Leads that went directly to LCL voicemail and determined to be a possible Calls - Qualified...
February 21st, 2024 189 views 0 likes
Percent of non-BC tracked Calls - Leads that went directly to LCL voicemail and determined to be a possible Calls...
February 21st, 2024 194 views 0 likes
Percentage of Calls - Leads answered by a CSR and determined to be a Calls - Qualified Leads. Overview:...
February 21st, 2024 183 views 0 likes
Percentage of Calls - Leads answered by an LCL agent and determined to be a Calls - Qualified Leads. ...
February 21st, 2024 197 views 0 likes
Percentage of Calls - Leads answered by an LCL agent and determined to be a Calls - Qualified Leads from...
February 21st, 2024 186 views 0 likes
Percentage of non-BC tracked Calls - Leads answered by an LCL agent and determined to be a Calls - Qualified...
Number of Calls - Leads answered by a CSR and dispositioned by Blue Corona as a Calls - Qualified Lead....
Number of Calls - Leads answered by an LCL agent and dispositioned by Blue Corona as a Calls - Qualified...
February 21st, 2024 179 views 0 likes
Number of non-BC tracked Calls - Leads answered by an LCL agent and dispositioned by Blue Corona as a Calls...
February 21st, 2024 171 views 0 likes
Number of Calls - Client Missed Calls plus the number of Calls - Client Voicemail Qualified Leads. Overview: LCL...
February 21st, 2024 185 views 0 likes
Number of Calls - Missed Calls plus the number of Calls - Voicemail Qualified Leads on the Blue Corona Lead...
Number of Calls - Missed Calls plus the number of Calls - Voicemail Qualified Leads coming through the Blue Corona...
Number of non-BC tracked Calls - LCL Missed Calls plus the number of Calls - LCL Voicemail Qualified Leads. ...
Number of Calls - Leads that that were not answered by the client's CSR(s). Overview: LCL Calls - Client...
February 21st, 2024 200 views 0 likes
Number of Calls - Leads that were not answered by the Lead Capture Live agent. Overview: LCL Calls -...
February 21st, 2024 170 views 0 likes
Number of Calls - Leads that were not answered by the Lead Capture Live agent from a Blue Corona tracked...
February 21st, 2024 176 views 0 likes
Number of non-BC tracked Calls - Leads that went unanswered by the Lead Capture Live agent. Overview: LCL Calls...
February 21st, 2024 195 views 0 likes
Number of calls that went directly to the client's voicemail and determined to be a possible Calls - Qualified Leads....
Number of calls that went directly to LCL voicemail and determined to be a possible Calls - Qualified Leads. ...
February 21st, 2024 167 views 0 likes
Number of calls that went directly to LCL voicemail and determined to be a possible Calls - Qualified Leads from...
Number of non-BC tracked calls that went directly to LCL voicemail and determined to be a possible Calls - Qualified...
Number of Inbound Calls passed on to the client's office lines through a Blue Corona tracked line. Overview: LCL...
February 21st, 2024 196 views 0 likes
Number of Inbound Calls passed through the Blue Corona Lead Capture Live line. Overview: Metric Name is xxx for options...
Number of Inbound Calls passed on to the client's office lines through a Blue Corona tracked line then to the...
Number of non-BC tracked Inbound Calls passed to the Blue Corona Lead Capture Live line from the client's office lines....
February 21st, 2024 198 views 0 likes
Number of Calls - Leads answered by the client's CSR. Overview: LCL Calls - Client Answered Leads metric represents...
Number of Calls - Leads answered by an LCL agent. Overview: LCL Calls - LCL Overall Answered Leads metric...
February 21st, 2024 180 views 0 likes
Number of Calls - Leads answered by an LCL agent from a BC tracked line. Overview: LCL Calls -...
February 21st, 2024 174 views 0 likes
Number of non-BC tracked Calls - Leads answered by an LCL agent. Overview: Metric Name is xxx for options selected...
Percent of Calls - Leads answered by a client's CSR and dispositioned by Blue Corona as Calls - Qualified Leads....
Percent of Calls - Leads answered by an LCL agent from a BC tracked line and dispositioned by Blue Corona...
Percent of non-BC tracked Calls - Leads answered by an LCL agent and dispositioned by Blue Corona as Calls -...
February 21st, 2024 181 views 0 likes
Percent of Calls - Leads answered by an LCL agent and dispositioned by Blue Corona as Calls - Qualified Leads....
Number of Calls - Leads answered by a client's CSR and dispositioned by Blue Corona where the caller has a...
Number of Calls - Leads answered by an LCL agent and dispositioned by Blue Corona where the caller has a...
Number of Calls - Leads answered by an LCL agent from a BC tracked line and dispositioned by Blue Corona...
Number of non-BC tracked Calls - Leads answered by an LCL agent dispositioned by Blue Corona where the caller has...
Percent of Calls - Qualified Leads answered by the client's CSR and dispositioned by Blue Corona as Calls - Qualified...
Percent of Calls - Qualified Leads answered by and LCL agent from a BC tracked line and dispositioned by Blue...
Percent of non-BC tracked Calls - Qualified Leads answered by and LCL agent and dispositioned by Blue Corona as Calls...
Percent of Calls - Qualified Leads answered by and LCL agent and dispositioned by Blue Corona as Calls - Qualified...
February 21st, 2024 201 views 0 likes