Number of non-BC tracked calls that went directly to LCL voicemail and determined to be a possible Calls - Qualified Leads from the client's office line.

Overview:

LCL Calls - LCL Office Voicemail Qualified Leads metric represents the quantity of LCL calls from the client's office line that went directly to voicemail and left a message that either qualified as a lead or remained uncertain in terms of lead status for options selected in the Global Filter.   This metric helps assess the potential opportunities or ambiguities within voicemail communications.

Data Sources:

Blue Corona Call Tracking, Polaris Engagement Subsystem

Formula:

N/A