Number of calls that went directly to the client's voicemail and determined to be a possible Calls - Qualified Leads.

Overview:

LCL Calls - Client Voicemail Qualified Leads metric represents the quantity of calls that went directly to voicemail and left a message that either qualified as a lead or remained uncertain in terms of lead status for options selected in the Global Filter. This metric helps assess the potential opportunities or ambiguities within voicemail communications.

Data Sources:

Blue Corona Call Tracking, Polaris Engagement Subsystem

Formula:

N/A