LCL Calls - LCL BC Voicemail Qualified Leads

Metric Library Category

Written By Lynn Sheng (Super Administrator)

Updated at February 21st, 2024

Number of calls that went directly to LCL voicemail and determined to be a possible Calls - Qualified Leads from a Blue Corona tracked line.

 

Overview:

LCL Calls - LCL BC Voicemail Qualified Leads metric represents the quantity of LCL calls on a Blue Corona tracked line that went directly to voicemail and left a message that either qualified as a lead or remained uncertain in terms of lead status for options selected in the Global Filter.  This metric helps assess the potential opportunities or ambiguities within voicemail communications.

Data Sources:

Blue Corona Call Tracking, Polaris Engagement Subsystem

Formula:

N/A