Number of Inbound Calls passed through the Blue Corona Lead Capture Live line.

Overview:

Metric Name is xxx for options selected in the Global Filter. 

LCL Calls - LCL Leads metric represents the LCL quantity of prospective customers or inquiries generated through online channels, such as advertisements, websites, or social media, who express interest by initiating a phone call for options selected in the Global Filter. Tracking and analyzing call leads in digital marketing help businesses assess the effectiveness of their online strategies and optimize campaigns to drive more meaningful customer interactions.

Data Sources:

Blue Corona Call Tracking, Polaris Engagement Subsystem

Formula:

LCL Calls - LCL BC Leads + LCL Calls - LCL Office Leads