Number of Chat Engagements dispositioned as New Customer and Chats - Qualified Lead by Blue Corona.

Overview:

Chats - New Customer Qualified Leads metric reflects the number of new customers who engage via a chat platform seeking services provided by the client and who reside within their geographic market, as dispositioned by Blue Corona for options selected in the Global Filter.  This metric highlights the effectiveness of the marketing strategies in attracting and converting potential customers who align with the service offerings and geographic coverage.

Data Sources:

Blue Corona Call Tracking, Polaris Engagement Subsystem

Formula:

N/A