Number of Chat Engagements dispositioned by Blue Corona as a Qualified Lead.

Overview:

Chats - Qualified Leads metric reflects the number of chat engagements seeking services provided by the client and who reside within their geographic market, as dispositioned by Blue Corona for options selected in the Global Filter.  These submissions are valuable as they signify a higher likelihood of successful sales engagement and conversion due to the lead meeting predefined qualification.

Data Sources:

Blue Corona Call Tracking, Polaris Engagement Subsystem

Formula:

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