Calls - Leads

Metric Library Category

Written By Lynn Sheng (Super Administrator)

Updated at January 25th, 2024

Number of Inbound Calls on Blue Corona tracked lines.

 

Overview:

Calls - Lead metric represents the quantity of prospective customers or inquiries generated through online channels, such as advertisements, websites, or social media, who express interest by initiating a phone call for options selected in the Global Filter. Tracking and analyzing call leads in digital marketing help businesses assess the effectiveness of their online strategies and optimize campaigns to drive more meaningful customer interactions.

Data Sources:

Blue Corona Call Tracking, Polaris Engagement Subsystem

Formula:

N/A