Number of calls that went directly to voicemail and determined to be a Qualified Lead.

Overview:

Voicemail Qualified Leads metric represents the quantity of callers who went directly to voicemail and left a message that qualified as a lead, for options selected in the Global Filter.  This metric helps assess the potential opportunities within voicemail communications.

Data Sources:

Engagement Calls 2.0

Formula:

Count of calls where Voicemail = True AND Qualified Lead = True