Call to Job Rate

% of Matched Calls with Associated Jobs that are Unique.

Written By Dinesh Dhamija (Super Administrator)

Updated at September 10th, 2023

% of Matched Calls with Associated Jobs that are Unique.

 

Overview:

Call to Job Rate shows the percentage of Calls Matched that have a unique job associated  to them for options selected in the Global Filter

 

For example, assume that there are 3,000 inbound Calls Matched between Blue Corona marketing tracked lines and ServiceTitan and 1,500 of them have unique jobs associated to them, the Call To Job Rate is 1,500/3,000 = 50%.

 

Data Sources:

ServiceTitan

 

Formula:

Jobs Total / Calls Matched.

 

Adapter:

ServiceTitan Business Attribution.