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Backlog Revenue

Total invoice revenue for jobs that are not completed.

Written By Erin Whetham (Super Administrator)

Updated at December 11th, 2024

Total invoice revenue for jobs that are not completed.

Overview:

In ServiceTitan, job is when a service is booked for a customer, usually as a result of a call. Backlog Revenue is the sum of revenue from jobs with the status of ‘not completed’ within ServiceTitan. This revenue is expected to be collected after that job is completed. Note that this metric may change over time as the job status changes.

Data Sources:

ServiceTitan

Formula:

Sum of revenue from jobs collection where jobs status is ‘not completed.’

Adapter:

ServiceTitan Business Attribution.