The estimated number of qualified call leads that were missed due to calls not being answered.
Overview:
Est. missed qualified leads is an estimate of additional qualified leads that you could have received had all of your calls been answered, for options selected in the Global Filter.
This estimate is based on the number of missed calls and the rate at which your calls are qualified leads.
Data Sources:
Engagement Calls 2.0
Formula:
Missed Calls * Qualified Lead Rate