Data Availability

Polaris FAQs

Written By Erin Whetham (Super Administrator)

Updated at October 25th, 2024

Data is available in the portal the next day, except for the following marketing platforms. It is not available until this time because the marketing platform is still processing the data and does not fully release it until then. To use this table, please note that data available next day would have a value of 1 for days.

 

Platform Days
GBP 4
GSC 4
Google Ads 3
Email 2
Facebook 2
GA4 2
LinkedIn 2
Microsoft Ads 2

 

The other delay comes from our engagement dispositioning - the team tags calls, forms, and chats within 1-3 business days. After the call is dispositioned, it will be available in the portal the following day.

 

Data Days
Dispositioned Calls 1*
Dispositioned Chats 1*
Dispositioned Forms 1*

 

*After engagement is dispositioned.